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Terms & Conditions

Last updated: 19 October 2026

Sample terms — review the operator details, commercial arrangements and applicable requirements before public launch.

1. About these terms

These terms apply to the UVO Drive website and mobile applications, operated under the Prime AI Technologies brand. UVO Drive provides access to movies, TV shows and episodes, live TV, short dramas and other videos, together with related account and playback features. Contact driveuvo@gmail.com with questions about the service.

By using the service, you agree to these terms. If you do not agree, stop using the service. Our Privacy Policy explains how information is handled. Specific offers and purchases may include additional conditions shown before you confirm them.

2. Eligibility and responsible viewing

You must be legally able to use the service and enter into any purchase you make under the requirements applicable where you live. Where parental or guardian permission is required, a responsible adult must provide it and supervise use. Account holders are responsible for managing family profiles and selecting suitable content. Child profiles, ratings and parental controls support this responsibility but do not guarantee that every title is appropriate.

3. Accounts and sign-in

Viewer accounts use Google Sign-In or email one-time-code verification where available. Provide accurate account information and protect access to your email account and devices. UVO Drive does not need your Google password. Do not share verification codes or let another person use your account without permission.

When a session expires or you sign out, verification may be required again. Access can depend on a valid session, subscription or purchase, device limits and other conditions shown for your plan. Tell us promptly if you suspect unauthorised access.

4. Features and availability

Available features can include profiles, watchlists, favourite channels, viewing history, continue watching, recommendations, ratings, reviews, casting and permitted downloads. Features vary by platform, app version, configuration, region, title and access plan. A listing or recommendation is not a promise that a title will remain available indefinitely.

Playback depends on your internet connection, device compatibility, the media source and provider availability. Cloud storage providers can impose traffic limits, permission checks or expiry rules. We cannot promise instant playback, uninterrupted streaming, a particular resolution or freedom from buffering. A subscription does not remove third-party technical limits.

5. Free, subscription, rental and pay-per-view access

Some content may be free, while other content requires a subscription, rental or individual purchase. Before paying, review the displayed price, currency, applicable taxes, included access, duration, device restrictions and any expiry or viewing window. A subscription does not automatically include every rental or pay-per-view title.

A purchase grants the access described in the offer; it does not transfer ownership of a film, programme, file or intellectual property. Downloads, where explicitly offered, remain subject to the title's permission and the conditions of your access.

6. Payments, renewals, cancellation and refunds

Payments are processed through the enabled gateways or app store offered at checkout. Purchase verification or entitlement management may also involve a service such as RevenueCat. The payment provider's terms apply to its processing of the transaction.

Only offers identified as renewing subscriptions renew automatically. Review the renewal price, interval and cancellation terms before confirming. Manage an app-store subscription through the store that sold it; manage other subscriptions using the available account or provider controls. The access remaining after cancellation depends on the plan and purchase conditions. Deleting your UVO Drive account does not necessarily cancel an app-store subscription.

Refunds, failed payments, duplicate charges and billing disputes are handled according to the offer, payment channel and applicable consumer rights. Contact us with your transaction reference for help, without sending payment passwords, full card details or one-time codes. Nothing in these terms removes a refund or other remedy that applicable law requires.

7. Content rights and permitted use

Use content only through the access provided to you and for permitted personal viewing. Rights in films, programmes, artwork, music, software and branding belong to their respective owners. Access through UVO Drive does not authorise copying, redistribution, public screening, resale or commercial exploitation.

Do not redistribute playback links, scrape the catalogue, bypass purchase checks or provider restrictions, or download content except through an expressly permitted feature. A publicly accessible file or shared link is not proof that its owner has authorised distribution. Administrators and content contributors must have the necessary rights and permissions for the material they make available.

8. Cloud accounts and external services

UVO Drive can deliver videos through connected owner accounts or public media links from providers such as Google Drive, Microsoft OneDrive and Dropbox. Connecting an owner account is an administrator function separate from viewer sign-in. Owners remain responsible for their provider account, file permissions, applicable quotas and the right to use the files.

Third-party services may have their own terms and privacy policies. We cannot guarantee that an external provider will continue serving a file or maintaining a particular permission. Disabling an owner connection or revoking provider access can interrupt related videos. It may not immediately invalidate playback URLs already issued by a provider.

9. Acceptable behaviour and community features

Use the service lawfully and respect other users. You must not:

  • Upload or share unlawful material, infringing content, malware, threats or abusive reviews.
  • Attempt unauthorised access to accounts, private files, tokens, administrative functions or infrastructure.
  • Interfere with playback, evade rate limits, automate abusive requests or misrepresent purchases.
  • Collect other users' information without an appropriate basis or impersonate another person.

If you submit a review, rating, profile image or other contribution, you remain responsible for it and for having the rights to submit it. You permit us to store, display and process that contribution as necessary to operate the feature. We may remove contributions or restrict features to address abuse, rights complaints or other legitimate service concerns.

10. Advertising, notifications and app permissions

Free or other designated content may include advertising where enabled. An advertised product or external link is provided by its advertiser or destination service; review its terms before interacting with it. Notifications and device permissions depend on the feature and your settings. Changing permissions can prevent features such as voice search, profile images, casting or downloads from working.

11. Service changes, restrictions and account closure

We may update features, maintain systems, change the catalogue or restrict access where reasonably needed for security, rights restrictions, payment problems, misuse or legal obligations. Where required, we will provide notice or the remedies available under applicable law. A suspension does not remove an outstanding payment obligation or a consumer right.

You can stop using the service and request account deletion through Account Settings or by emailing driveuvo@gmail.com with the subject Delete Account from your registered email address. The Privacy Policy explains verification and retention. Cancel any separately billed subscription through the relevant purchase channel as well.

12. Problems, content complaints and support

For playback or billing problems, include the title, approximate time, device or app version and a transaction reference if relevant. For a content-rights complaint, identify the material, its location, your rights or authority and contact details so we can review it. Send requests to driveuvo@gmail.com. Do not include account passwords, verification codes or private cloud credentials.

13. Responsibility and legal rights

The service is provided subject to availability and the limitations described above. To the extent permitted by applicable law, we are not responsible for failures outside our reasonable control, such as your network or device issues, external-provider outages or unauthorised acts of third parties. Our responsibility for other losses depends on the circumstances and applicable law.

Nothing in these terms excludes liability that cannot lawfully be excluded or limits mandatory consumer protections. Applicable law and dispute procedures depend on the parties, the transaction and relevant jurisdiction. You retain any right to bring a complaint or claim before an authority or court available to you under applicable law.

14. Changes to these terms

We may revise these terms as the service changes. The date above identifies the current version. Material changes will be communicated as required, and any additional acceptance required by law will be obtained before they apply. Questions about these terms can be sent to driveuvo@gmail.com.